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The Art of Being Taken Seriously

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The Art of Being Taken Seriously: Communication Basics · Unit 1, lesson 1 of 18

Eye contact, greetings and handshakes

A first impression is the quick opinion people form about you in the first few moments after they meet you, often before you say more than a few words. A strong first impression is not about being the loudest or coolest person in the room. It comes from a few small habits that anyone can learn.

first impressionthe opinion someone forms about you when they first meet you
eye contactlooking at the eyes or face of the person you are talking with
greetingthe words and actions you use to say hello
self-advocacyspeaking up for yourself and asking for what you need

Eye contact

Eye contact tells the other person, "I am paying attention to you." You do not need to stare. A good rule is to look at the person's face while they talk and while you start your sentences, then glance away naturally now and then. If looking right into someone's eyes feels hard, look at the area between their eyes or at their eyebrows. From a normal distance it looks the same.

Eye contact feels different for different people and in different cultures. If it is uncomfortable for you, that is okay. Facing the person, nodding and looking toward their face still shows you are listening.

Greetings

A greeting has three parts: a friendly look, a few words and the person's name if you know it. "Good morning, Ms. Reyes" is stronger than a mumbled "hey" while looking at the floor. With friends, a casual greeting is fine. With adults at school, at a store or at an event, use a slightly more polite one.

SituationWeak greetingStrong greeting
Arriving at classWalking in silently"Hi, Mr. Okafor."
Meeting a friend's parent"Hey.""Hi, I'm Priya. Nice to meet you."
Starting a club meetingWaiting for someone else to talk"Hi everyone, thanks for coming."

Handshakes and other greetings

In many American settings, adults shake hands when they meet. A good handshake is firm but not crushing, lasts about two or three seconds and comes with eye contact and a greeting. If someone does not offer a hand, a smile, a nod or a small wave is just as polite.

Worked example: greeting a new coach
  1. Situation: Mateo joins the soccer team and meets Coach Alvarez for the first time.
  2. Step 1: He walks up, faces her and looks at her face.
  3. Step 2: He says, "Hi, Coach Alvarez. I'm Mateo. I'm new this season."
  4. Step 3: She holds out her hand, so he shakes it for a couple of seconds.
  5. Result: In about ten seconds, the coach knows his name, sees that he is friendly and knows he is ready to join.

This is not about pretending to be someone else. It is about showing people the respect you would like to get back.

Practice

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See all six units
  1. First impressions
  2. Talking with adults
  3. Writing that gets answered
  4. Speaking to a group
  5. Working with others
  6. Capstone: my communication kit

The Caveat Family Guide to High School is general information, not legal, tax or financial advice. Each college decides admission, aid and how credit counts, and requirements change; check each college's own pages. Examples are examples, not promises. Caveat Academic Services is an independent college preparation company. Students do all of their own work.