Teaching · For Tutors

Learn why a family is leaving, while you can still ask.

Send or hand the family a short survey at the last session. The summary averages the ratings, names the weakest, quotes their words and turns the reason for leaving into follow-ups, with a clear record of whether you may quote them.

Start a surveyWhat you get
$12one-time · every device you sign in on
Buy · $12

Included with Caveat Classroom and Whole-school licenses. Or get it in the Tutoring business kit, $69 for 64 items.

The exit survey

One record per family, under a family code. No names. The example is made up.

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What you get

Teaching · For Tutors$12 · included with Classroom and Whole-school licenses

What you finish with
For each family, the ratings and their average, the reason for leaving, their words, permission to quote, and follow-ups.
Who it is for
Tutors and tutoring businesses closing out work with a family.
Format
Browser survey the family fills in on your device, or a printed blank sent home. Several saved surveys to compare over a year; CSV; export and import a file.
Access
$12 one-time, yours on every device you sign in on; the tool opens once you are signed in with it. Included with Caveat Classroom and Whole-school licenses. Also in the Tutoring business kit ($69) and the Teaching Suite pass ($199), and 1 more bundle. Everything you type stays in this browser; nothing is sent to Caveat.
Where it lives
The For Tutors space in Caveat Teaching.
Support
Questions about an order, access or a correction: team@caveatacademic.com.
a good ending, and what to learn from it
Drawn for this page. The end of tutoring is the best time to learn what worked, and the only time to ask why a family is leaving.

How to use it

  1. Start a record with a family code and the date.
  2. Ask why tutoring is ending and whether the goal was met.
  3. Have the family rate four things and say whether they would recommend you.
  4. Ask what worked and what could be better, and about quoting them.
  5. Act on the follow-ups.

Start a survey

What the survey is for

Why ask at the end

Families who are leaving are often the most candid. One question about why, asked kindly, can show a pattern in cost, scheduling or progress that families who stay never mention.

Quotes and testimonials

Use a family’s words only with their permission, as they said them, and with initials if that is what they agreed. The FTC’s guides on endorsements require testimonials to reflect honest opinions and bar presenting them misleadingly.

What this is not

One family’s view at the end of tutoring. Read it alongside your notes and the student’s progress.

Sources

  1. Federal Trade Commission, Guides Concerning the Use of Endorsements and Testimonials in Advertising, 16 CFR Part 255.
  2. Federal Trade Commission, Trade Regulation Rule on the Use of Consumer Reviews and Testimonials, 16 CFR Part 465 (2024).
  3. Reichheld, F. F. (2003). The one number you need to grow. Harvard Business Review, 81(12), 46 to 54 (would-recommend questions).
  4. Plain Writing Act of 2010 and plainlanguage.gov guidelines.

The example family and answers are made up. Quote families only with their written permission. Support: team@caveatacademic.com.